JustMeasure Terms and Conditions

1. Introductory provisions

1.1. These terms and conditions (the “Terms and Conditions”) govern contractual relationships arising from the purchase of a licence to the JustMeasure software through the website and online ordering system operated by the Provider.

1.2. The provider and seller is:

(the “Provider”).

1.3. The product website is operated primarily on the justmeasure.cz domain and the Software is made available through the JustMeasure web application.

1.4. The Customer may be:

1. a consumer, i.e. a natural person who enters into the contract outside the scope of their business activity or independent exercise of a profession; or

2. an entrepreneur, i.e. a person who enters into the contract in connection with their business or professional activity.

1.5. These Terms and Conditions form an integral part of the contract concluded between the Provider and the Customer.

1.6. The scope of the authorisation to use the Software is governed by the separate JustMeasure License Terms, which also form part of the contract.

1.7. Before submitting the order, the Customer confirms that they have read and agree to the Terms and Conditions and the JustMeasure License Terms.

1.8. Personal data protection and the use of cookies are governed by separate Provider documents.

2. JustMeasure and the subject matter of the contract

2.1. JustMeasure is software intended primarily for displaying, geometrically adjusting, calibrating and measuring from drawings, photographs, PDF documents and other supported digital materials.

2.2. The subject matter of the contract is access to the Software and the grant of the relevant licence authorisation within the scope of the selected licence.

2.3. JustMeasure is provided as digital content supplied electronically without a tangible medium.

2.4. Paid licences currently offered may include in particular:

1. JustMeasure Basic;

2. JustMeasure Pro;

3. an upgrade from Basic to Pro;

4. an upgrade between individual major Pro licence generations, if offered by the Provider.

2.5. The scope of individual licences, their duration, the permitted number of devices, activation and transfer rules, and other licence conditions are set out in the JustMeasure License Terms.

2.6. The Provider may also offer a free 30-day Trial licence. The conditions for its use are governed primarily by the JustMeasure License Terms. The Trial does not constitute a paid order under these Terms and Conditions.

3. Territorial Scope of Sales and Tax Regime

3.1. Unless otherwise specified in a specific offer, the sale of JustMeasure licenses is intended for Customers with a billing address in the Member States of the European Union.

3.2. Orders with a billing address outside these states cannot be completed through the standard ordering system.

3.3. If the Customer is a business entity or an entrepreneur established in another Member State of the European Union (outside the Czech Republic) and provides a valid international Value Added Tax Identification Number (VAT ID) in the order, the sale is carried out under the reverse charge mechanism with a 0% VAT rate. In such a case, the Customer is obliged to declare and pay the tax in their respective state.

3.4. If a Customer from another EU Member State does not provide a valid VAT ID, or if the verification system (VIES) fails to confirm its validity, the Customer is treated as a consumer, and the final price billed will include the applicable Value Added Tax in accordance with valid legal regulations.

3.5. The Provider may expand sales to other countries outside the EU in the future. Such expansion does not affect already concluded contracts.

4. Prices

4.1. Current prices for individual licences and upgrades are stated on the JustMeasure website and in the ordering interface.

4.2. Prices are charged in Czech crowns (CZK), unless otherwise stated for a specific offer.

4.3. If the Customer is a consumer, the final price including VAT and all mandatory charges payable by the Customer to the Provider is always displayed before the binding order is submitted.

4.4. In addition to the final price, the Provider may also display the price excluding VAT, particularly in view of the professional and business focus of the Software.

4.5. The total price displayed to the Customer in the order summary immediately before the binding submission of the order is decisive.

4.6. As the Software is supplied electronically, no physical delivery costs are charged.

4.7. The Provider may change prices for future orders. A price list change does not affect an already concluded contract or the duration of a duly purchased licence.

4.8. The price of any future upgrade is not included in the original licence price unless expressly stated otherwise.

5. Order and conclusion of the contract

5.1. The Customer places an order through the JustMeasure ordering interface.

5.2. In particular, the Customer:

1. selects the required licence or upgrade;

2. provides the required billing and contact details;

3. checks the selected product and price;

4. reads the Terms and Conditions and the License Terms;

5. gives the relevant consents required for immediate supply of digital content if the Customer is a consumer;

6. selects or confirms the payment method;

7. submits the order in a binding manner.

5.3. Before submitting the order, the Customer has the opportunity to check and correct the information entered in the order.

5.4. Submitting the order entails an obligation to pay the stated price. The control used to submit the order in a binding manner will be labelled so that it is unambiguous that the order obliges the Customer to pay.

5.5. After the order has been submitted, the Provider will electronically confirm its receipt.

5.6. The contract is concluded at the moment when the Provider electronically confirms receipt of the order to the Customer as conclusion of the contract, generally after successful confirmation of payment.

5.7. If payment has been received but the contract cannot be concluded or the licence cannot be provided for an objective reason, the Provider will refund the amount received without undue delay.

5.8. The contract is concluded in the Czech language.

5.9. The Provider archives the concluded contract and related records for the period necessary to fulfil contractual and statutory obligations.

5.10. As JustMeasure does not require a user account, the archived contract is not made available to the Customer through a customer account.

5.11. The Customer receives confirmation of the contract and the terms applicable at the time of purchase by e-mail and may also ask the Provider to resend them.

6. Billing details

6.1. The Customer is obliged to provide true and complete information necessary to process the order and issue a tax or accounting document.

6.2. A natural person who is not acting as an entrepreneur may be required to provide in particular:

1. first name and surname;

2. e-mail address;

3. street and house number;

4. city;

5. postal code;

6. country.

6.3. An entrepreneur or legal entity may be required to provide in particular:

1. business name or name;

2. Company ID;

3. VAT ID, if assigned and relevant to the transaction;

4. billing address;

5. contact e-mail;

6. other information required by law.

6.4. The Customer is responsible for the accuracy of the information entered in the order.

6.5. If the Customer needs to correct billing details after completing the order, the Customer shall contact the Provider without undue delay.

7. Payment

7.1. Payment for the licence is made using a method available in the ordering interface.

7.2. The standard payment method is payment by payment card through the Stripe payment system.

7.3. The processing of payment details itself may be carried out by the payment service provider under its own terms.

7.4. The Provider is not responsible for temporary unavailability of a payment method caused by the payment service provider; this does not affect the Provider’s obligations in relation to payments already received.

7.5. The licence is normally made available after successful confirmation of payment and fulfilment of the other order conditions.

7.6. The Customer receives an electronic accounting or tax document at the e-mail address provided in the order.

8. Making the licence available

8.1. JustMeasure is provided electronically.

8.2. After conclusion of the contract and successful payment of the price, the Customer receives by e-mail the information required to activate or use the purchased licence, or the licence is activated in another manner specified during the ordering process.

8.3. The licence is normally made available automatically without undue delay after successful completion of the order.

8.4. The Provider is responsible for proving that the digital content was made available to the Customer.

8.5. If automatic provision fails, the Customer shall contact the Provider at podpora@justmeasure.cz.

8.6. Technical activation rules, the maximum number of devices, recovery and other rules are set out in the JustMeasure License Terms.

9. Contract confirmation and delivery of terms

9.1. After conclusion of the contract, the Provider sends confirmation to the e-mail address provided by the Customer in the order.

9.2. The confirmation will contain or be accompanied in particular by:

1. identification of the purchased licence;

2. identification of the order;

3. the price paid;

4. information necessary to activate or use the licence;

5. confirmation of conclusion of the contract;

6. the Terms and Conditions applicable at the time the contract was concluded;

7. the License Terms applicable at the time the contract was concluded;

8. the relevant accounting or tax document;

9. for a consumer, confirmation of their express consent to the supply of digital content before expiry of the withdrawal period and of their acknowledgement of the consequences of that consent.

9.3. The Terms and Conditions and the License Terms will be provided in a format enabling them to be stored and reproduced unchanged, normally as PDF attachments to the e-mail.

9.4. Each version of the Terms and Conditions and License Terms is identified by a version number and effective date.

9.5. The Provider archives individual historical versions of the terms so that the wording applicable to a specific order can be determined.

10. Immediate supply to consumers

10.1. If the Customer is a consumer, a contract concluded at a distance generally gives the consumer the right to withdraw from the contract within 14 days of its conclusion, unless otherwise provided by law.

10.2. JustMeasure is intended to be made available electronically immediately after purchase.

10.3. Before completing the order, the consumer is therefore asked to give separate express consent to the supply of digital content before expiry of the 14-day withdrawal period.

10.4. Before conclusion of the contract, the consumer is also expressly informed that, once performance begins under the conditions laid down by law, the consumer’s right to withdraw from the contract within the 14-day period expires.

10.5. This consent is not part of the general acceptance of the Terms and Conditions or License Terms and is given by the consumer through a separate active action.

10.6. Confirmation of this consent and of the relevant information will be provided to the consumer in the confirmation of the concluded contract.

11. Consumer withdrawal from the contract

11.1. If the consumer’s right to withdraw has not expired under applicable law and these Terms and Conditions, the consumer may withdraw from the contract within 14 days from the date on which it was concluded.

11.2. The consumer may withdraw by any unequivocal statement made to the Provider.

11.3. The consumer may also use the model withdrawal form set out in the annex to these Terms and Conditions.

11.4. If the consumer still has the right to withdraw from a contract concluded through an online interface, the Provider will also allow the consumer to withdraw using the relevant easily accessible online withdrawal function.

11.5. After withdrawal is submitted using the online function, the Provider will send the consumer electronic confirmation of receipt without undue delay, including the content of the withdrawal and the date and time when it was submitted.

11.6. The withdrawal period is preserved if the consumer sends the withdrawal statement before it expires.

11.7. If paid digital content was made available to the consumer before expiry of the 14-day period:

1. on the basis of the consumer’s prior express consent;

2. after the consumer had been informed in advance that making the digital content available would cause the right of withdrawal to expire; and

3. the consumer received the confirmation required by law,

the consumer’s right to withdraw within the 14-day period expires once performance begins.

11.8. The standard purchase of a JustMeasure licence is set up so that, after the above consent has been given, the licence is made available without undue delay. Once it has been made available and the conditions of the preceding paragraph are met, the consumer therefore no longer has the right to withdraw from the contract solely because they changed their mind about the purchase.

11.9. Expiry of the 14-day withdrawal right does not in any way limit the consumer’s rights arising from defective performance.

11.10. If withdrawal is justified and the Provider becomes obliged to refund funds paid, the Provider will do so without undue delay and no later than within the period laid down by law, generally using the same payment method by which payment was received, unless agreed otherwise.

11.11. Upon effective withdrawal from the contract, the relevant licence authorisation expires and the Customer is no longer entitled to use the Software on that basis.

11.12. An entrepreneur does not have the statutory 14-day consumer withdrawal right unless otherwise agreed with the Provider.

12. Software defects and complaints

12.1. The Provider is responsible for JustMeasure conforming to the contract and having the characteristics, functionality, compatibility and other properties required by the contract and applicable law.

12.2. A detailed definition of the purpose of the Software, its accuracy, the nature of measurements and the User’s professional responsibility is set out in the JustMeasure License Terms.

12.3. An incorrect result caused by incorrect input data, incorrect calibration, improper use of the Software or another circumstance attributable to the User is not considered a defect of the Software if the Software itself functions properly.

12.4. If the Customer believes that the Software is defective, the Customer may submit a complaint by e-mail to podpora@justmeasure.cz.

12.5. The complaint should contain at least:

1. identification of the Customer and the order or licence;

2. a description of the defect;

3. a description of the circumstances in which the defect occurs;

4. where possible, materials enabling the defect to be reproduced;

5. the requested method of resolution, where relevant.

12.6. The Customer shall provide the Provider with reasonable cooperation necessary to verify and remedy the defect.

12.7. After a consumer submits a complaint, the Provider will issue confirmation to the extent required by law.

12.8. If digital content is defective, the consumer may request that the defect be remedied unless this is impossible or disproportionately costly.

12.9. The Provider will remedy a justified defect within a reasonable period and in a manner appropriate to the nature of the Software and the purpose for which the Customer uses it.

12.10. If the defect is not remedied, recurs, or is sufficiently serious, the consumer may, under the conditions laid down by law, be entitled to an appropriate price reduction or to withdraw from the contract.

12.11. In the case of digital content supplied on a one-off basis, a consumer may exercise rights arising from a defect that becomes apparent within the period laid down by law. For performance supplied over a period of time, the Provider is responsible for defects to the extent corresponding to the nature of such obligation.

12.12. A consumer complaint concerning digital content or a digital content service will be handled within a reasonable period, taking into account the nature of the Software and the purpose for which the consumer requested it.

12.13. Handling a complaint does not affect any other rights available to the consumer under applicable law.

13. Updates

13.1. The Provider may update JustMeasure on an ongoing basis.

13.2. The scope of updates included in individual Basic and Pro licences is set out in the JustMeasure License Terms.

13.3. The Provider will ensure the provision of updates that it is obliged to provide under the contract or applicable law.

13.4. The User is obliged to install or allow the use of necessary updates if properly informed of their availability and the consequences of failing to install them.

13.5. The Provider is not responsible for a defect arising exclusively as a result of the User’s failure to install a necessary update if the statutory conditions for such limitation of liability have been met.

14. Availability and technical maintenance

14.1. JustMeasure is normally provided through a web application.

14.2. The Provider may carry out scheduled or emergency technical maintenance, updates and interventions required for the security and operation of the Software.

14.3. The Provider does not undertake to provide the service with guaranteed uninterrupted availability and no SLA is agreed for the standard licence unless expressly agreed otherwise with a specific Customer.

14.4. Short-term restrictions on availability caused by necessary maintenance, updates, internet infrastructure failures or a third-party service do not in themselves cause a perpetual licence to expire.

14.5. The Provider will make reasonable efforts to remedy operational faults without undue delay.

14.6. Rules applicable in the event of permanent discontinuation of JustMeasure, including making an offline version available to holders of perpetual licences, are set out in the JustMeasure License Terms.

15. Technical and user support

15.1. Standard JustMeasure support is provided electronically through the contact details published by the Provider.

15.2. Unless expressly agreed otherwise, no specific support response time is guaranteed under the standard licence.

15.3. The Provider may operate help pages, FAQs, guides and other support materials.

15.4. Technical support does not replace the User’s professional assessment of their work or verification of results created through the Software.

16. Liability

16.1. The Provider’s liability for defects and damage is governed by applicable law, these Terms and Conditions and the JustMeasure License Terms.

16.2. JustMeasure is a professional tool. Measurement results and other outputs must always be professionally reviewed and reasonably verified by the User before further use.

16.3. A detailed definition of measurement accuracy, the User’s responsibility for input materials and professional outputs, and limitations of the Provider’s liability is set out in the JustMeasure License Terms.

16.4. If the Licensee is an entrepreneur, the limitation of compensation for pecuniary damage set out in the JustMeasure License Terms applies, in particular the agreed limit equal to five times the amount actually paid for the relevant licence authorisation, only to the extent permitted by law.

16.5. No provision of the Terms and Conditions or License Terms excludes liability that cannot be excluded or limited in advance under applicable law.

16.6. Statutory consumer rights are not affected by contractual limitations of liability intended for business relationships.

17. Processing of personal data

17.1. The Provider processes Customers’ personal data to the extent necessary in particular for:

1. processing the order;

2. concluding and performing the contract;

3. administering the licence and devices;

4. processing payment;

5. invoicing and compliance with legal obligations;

6. technical support and handling complaints;

7. protecting the licensing system against abuse.

17.2. Detailed information on personal data processing is provided in the separate JustMeasure Privacy Policy.

17.3. Acceptance of these Terms and Conditions does not constitute consent to the processing of personal data where processing is based on another legal basis.

18. Alternative dispute resolution for consumer disputes

18.1. If a dispute arising from the contract occurs between the Provider and a consumer and cannot be resolved directly, the consumer has the right to refer the matter to an alternative dispute resolution body for consumer disputes.

18.2. The competent body is:

Czech Trade Inspection Authority
Štěpánská 567/15
120 00 Praha 2
Czech Republic

18.3. Information on alternative dispute resolution for consumer disputes and the electronic method of submitting a proposal are available on the website of the Czech Trade Inspection Authority (coi.gov.cz).

18.4. The consumer shall first attempt to resolve the dispute directly with the Provider.

18.5. This provision does not restrict the consumer’s right to bring the matter before the competent court.

19. Amendments to the Terms and Conditions

19.1. Each version of these Terms and Conditions is identified by a version number and effective date.

19.2. The wording of the terms in force at the time the contract is concluded applies to a particular order.

19.3. The Provider may amend the Terms and Conditions for future orders.

19.4. A newer version of the Terms and Conditions does not in itself amend an already concluded one-off contract or retroactively restrict an already acquired perpetual licence authorisation.

19.5. The Provider archives historical versions of the Terms and Conditions.

20. Governing law and final provisions

20.1. The contract is governed by the laws of the Czech Republic.

20.2. If the Customer is a consumer, the choice of Czech law does not affect mandatory rights that may be granted to the consumer by other applicable laws.

20.3. Disputes will preferably be resolved amicably.

20.4. If an amicable resolution cannot be reached, disputes will be decided by the competent courts in accordance with applicable law.

20.5. If any provision of these Terms and Conditions is invalid, ineffective or unenforceable, this does not in itself affect the validity of the remaining provisions.

20.6. If an individual contract or written offer from the Provider contains a different arrangement, that individual arrangement takes precedence to the extent that it is valid.

20.7. These Terms and Conditions take effect on August 18, 2026.

Annex 1 – Model withdrawal form

Use this form only if you have the right to withdraw from the contract under applicable law.

Addressee:
[name / business name of the Provider]
[address]
e-mail: podpora@justmeasure.cz

I hereby give notice that I withdraw from the contract for the provision of the following JustMeasure licence:

Licence:
[to be completed]

Order number:
[to be completed]

Date of conclusion of the contract:
[to be completed]

Consumer’s first name and surname:
[to be completed]

Consumer’s address:
[to be completed]

E-mail used for the order:
[to be completed]

Date:
[to be completed]

Consumer’s signature:
[only if this form is submitted on paper]

The consumer may also withdraw by making another unequivocal statement to the Provider. If the right of withdrawal still exists, an online withdrawal method indicated on the JustMeasure website is also available for a contract concluded through an online interface.

JustMeasure – Terms and Conditions
Version 1.0
Effective from: August 18, 2026